Privacy Policy — jl9797

1 Introduction

jl9797 is committed to protecting the privacy and personal data of all players who use the jl9797 platform. This Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as administered by the National Privacy Commission (NPC).

As a platform operating in the Philippine online gaming space and subject to PAGCOR oversight, jl9797 takes its data protection obligations seriously. We process personal data only for legitimate, specified purposes and retain it only for as long as necessary to fulfil those purposes or comply with applicable legal requirements.

This Policy applies to all personal data collected through the jl9797 website, mobile platform, customer support channels, and any other touchpoints through which you interact with jl9797. It does not apply to third-party websites or services that may be referenced on the platform.

2 Data We Collect

jl9797 collects the following categories of personal data from players:

jl9797 does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected (such as government ID details), it is handled with heightened security measures and access controls.

3 How We Collect Your Data

jl9797 collects personal data through the following means:

• Direct collection: Information you provide when registering a jl9797 account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the jl9797 platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment data from GCash, PayMaya, and banking partners in the course of processing transactions.
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with compliance obligations, including exclusion register data.

4 How We Use Your Data

jl9797 uses the personal data we collect for the following purposes:

• To create, verify, and manage your jl9797 player account.
• To process deposits and withdrawals through your chosen payment method (GCash, PayMaya, BDO, BPI, Metrobank, and others).
• To verify your identity and age (21+) in compliance with Philippine law and PAGCOR requirements.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity on the jl9797 platform.
• To provide customer support and respond to your enquiries and complaints.
• To send you transactional communications related to your jl9797 account, including deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications about jl9797 offers and bonuses, where you have consented to receive such communications or where jl9797 has a legitimate interest in doing so.
• To monitor your gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling behaviour.
• To comply with legal and regulatory obligations, including reporting requirements imposed by PAGCOR and other competent authorities.
• To improve and optimise the jl9797 platform through analysis of aggregated, anonymised usage data.

5 Legal Basis for Processing

jl9797 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and jl9797, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing conditions, anti-money laundering obligations, and age verification requirements.
• Legitimate interests: Processing carried out for jl9797's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including the sending of marketing communications. You may withdraw your consent at any time by contacting jl9797 support.

6 Sharing Your Data

jl9797 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BDO, BPI, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: KYC and age verification service providers engaged by jl9797 to verify player identities in compliance with regulatory requirements.
• Fraud prevention partners: Third-party fraud screening and anti-money laundering service providers who assist jl9797 in detecting and preventing illegal activity.
• Game providers: Software providers whose games are hosted on the jl9797 platform, to the extent necessary for game operation and dispute resolution.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, law enforcement agencies, and other competent authorities, where disclosure is required by law or court order.
• Professional advisers: Legal, accounting, and auditing firms engaged by jl9797, subject to professional confidentiality obligations.

All third parties with whom jl9797 shares personal data are required to handle that data in accordance with applicable data protection laws and jl9797's data processing standards.

7 Cookies & Tracking Technologies

jl9797 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyse platform usage. The following types of cookies are used on jl9797:

• Essential cookies: Required for the jl9797 platform to function correctly, including session management and security features. These cannot be disabled without affecting platform functionality.
• Analytical cookies: Used to collect anonymised data about how players use jl9797, enabling us to identify areas for improvement and optimise the platform experience.
• Preference cookies: Used to remember your settings and preferences on jl9797, such as language and display preferences.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl9797 platform. jl9797 does not use third-party advertising cookies or behavioural tracking cookies for the purpose of serving targeted advertisements on external platforms.

8 Data Retention

jl9797 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active jl9797 account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction data: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• Gaming data: Retained for a minimum of three (3) years from the date of the relevant gaming session, for dispute resolution and regulatory compliance purposes.
• Communications data: Retained for up to two (2) years from the date of the communication, unless a longer retention period is required for ongoing dispute resolution or legal proceedings.
• Technical data: Retained for up to twelve (12) months from collection, unless required for longer periods for security investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with jl9797's data disposal procedures.

9 Your Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jl9797. To exercise any of these rights, please contact jl9797 customer support.

jl9797 will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you. jl9797 will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.

If you are not satisfied with jl9797's response to a data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10 Data Security

jl9797 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jl9797 platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls limiting access to personal data to authorised jl9797 personnel on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of jl9797 systems.
• Multi-factor authentication requirements for access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl9797 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

11 Children & Minors

The jl9797 platform is strictly intended for individuals aged 21 years and above. jl9797 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the jl9797 registration process, and accounts found to belong to individuals under 21 will be immediately suspended and all associated data will be deleted.

If you believe that jl9797 has inadvertently collected personal data from a minor, please contact our support team immediately so that we can take prompt corrective action.

12 Third-Party Links

The jl9797 platform may contain references to third-party services, such as payment processors and game providers. This Privacy Policy applies solely to personal data collected and processed by jl9797. jl9797 is not responsible for the privacy practices of third-party services, and we encourage you to review the privacy policies of any third-party services you interact with in connection with your use of jl9797.

13 Changes to This Policy

jl9797 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, jl9797 will notify registered players via the email address associated with their account or through a prominent notice on the platform. The date of the most recent revision is indicated at the top of this page.

Your continued use of the jl9797 platform following the posting of any changes to this Policy constitutes your acceptance of those changes. If you do not agree with the revised Policy, you must stop using jl9797 and may request account closure by contacting customer support.

14 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or jl9797's handling of your personal data, please contact our Data Protection Officer:

Email: [email protected]

Email addresses on this page are displayed as plain text for reference only and are not clickable links. Please copy the address manually into your email client.

jl9797 aims to respond to all privacy-related enquiries within fifteen (15) business days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at privacy.gov.ph.

For general support enquiries unrelated to data privacy, please contact: [email protected]